Survey Results: What Do Canadians Think About How Banks Manage Fraud and ID Verification?

Survey Results: What Do Canadians Think About How Banks Manage Fraud and ID Verification?

FICO released the results of a survey of 1,000 Canadian consumers who were asked to share their perspectives about how financial services organizations manage fraud and identity verification in a digital-first world. These survey results provide insights on:

  • How your fraud efforts could be your secret weapon in attracting new customers
  • How Canadian consumers understand why you verify IDs but are more likely than those in other countries to abandon new account applications if identity checks are too long or time-consuming
  • How many Canadians consider first-party fraud to be acceptable during account opening

Learn more about Canadian consumer perceptions – and recommendations to address them – in this eBook.




Around the Network

Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how visitors use our website. By browsing cuinfosecurity.com, you agree to our use of cookies.