Preserving the Customer Experience: Survey Results

Preserving the Customer Experience: Survey Results

How Are Leading Institutions Finding the Balance Between Effective Cybersecurity and a Seamless Customer Experience?

It's every banking institution's quandary: How do you introduce the right cybersecurity controls to protect customer accounts and transactions - but without introducing new hurdles that might compromise the customer experience? How do you resolve the tradeoff between easy-to-use services and cumbersome security controls?

Download the results of ISMG's new Preserving the Customer Experience survey, and learn:

  • In what ways are organizations balancing fraud mitigation and regulatory compliance without degrading the customer experience?
  • What forms of behavioral analytics or biometrics are being used to monitor for anomalous account activity?
  • How are institutions incorporating the customer experience as they shape their next cybersecurity investments?



Around the Network

Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how visitors use our website. By browsing cuinfosecurity.com, you agree to our use of cookies.