The most thorough preparation pre-data breach won't matter if your response team is derailed by emotions like denial, tunnel-vision, fear and anger. Organizations must consider the significant role that human emotions can play during a crisis in order to execute an effective breach response and encourage their team to stay calm, pragmatic and logical.
Continue reading to better anticipate:
- Which emotions are most likely to derail a team during a crisis
- How to prepare to effectively address the human element in breach response