After nearly a generation of prodding, not a week goes by without the continued assertion that banks have failed to respond to digital-savvy customers demanding anytime, anyplace, anywhere services through digital and mobile channels. But how can banks respond to the digitized offerings from "born in the cloud" digital natives and financial technology companies (fintechs) while coping with the burdens of regulation, rising capital requirements, and being encumbered by legacy systems?
Download this white paper to explore:
- The current transaction banking landscape;
- Understanding and anticipating customer demands: the cornerstone of agility;
- What is agility and how can it be achieved in this era of regulation?