Optimizing the Digital Account Opening ExperienceHow Do Financial Institutions Create a Secure Process for Digital Account Opening?
Opening an account digitally, either online or through a mobile device: It's how the vast majority of your customers want to start their relationship with you and it's where you want that relationship to begin. It's efficient, cost-effective, and a necessity in today's culture.
To address the aggressive adoption of digital banking, financial institutions (FIs) are looking for new ways to provide a more positive and optimized customer experience while reducing application fraud when opening new accounts. In this Optimizing the Digital Account Opening Experience Survey you will help to answer the ultimate question, "How do I provide a superior customer experience while securing my customers' digital customer journey?"
We invite you to participate in this survey and you will receive a complimentary copy of the results which will reveal:
- Industry benchmarks for digital account opening
- The state of security in the digital account opening process
- How organizations are achieving both a secure and positive digital account opening customer experience
- Which automated tools are helping financial institutions to bolster their defenses and verify identities in the digital account opening process?