SunTrust Banks Notifies Customers About Heartland Compromise

Sun Trust, a Southern banking corporation, ($179 billion in assets) mailed its Florida customers letters this week regarding SunTrust bank cards that were compromised in the Heartland Payment Systems breach that was first made public on January 20. The bank has 551 branches in the state and a total of 1,694 branches in 12 southern states. The letter informed customers that their personal information may have been compromised.

In the letter, Sun Trust Bank says it is issuing new cards with new numbers. Atlanta, GA-based Sun Trust spokesperson Hugh Suhr says the bank won't reveal how many of its customers were affected. But Suhr says these letters were only some of the notification letters sent to customers. Suhr explains that it took several months to mail out the letters, and the bank began mailing customers when first notified after Visa notified them after the January 20 public notification. Suhr adds Sun Trust first notified customers who were immediately affected by the compromise by fraudulent activity on their cards. No other details were available from the bank.

The addition of Sun Trust to the list of financial institutions brings the total number of affected institutions to more than 625. Sun Trust is the 17th institution in Florida to report being affected by the Heartland breach.

About the Author

Linda McGlasson

Linda McGlasson

Managing Editor

Linda McGlasson is a seasoned writer and editor with 20 years of experience in writing for corporations, business publications and newspapers. She has worked in the Financial Services industry for more than 12 years. Most recently Linda headed information security awareness and training and the Computer Incident Response Team for Securities Industry Automation Corporation (SIAC), a subsidiary of the NYSE Group (NYX). As part of her role she developed infosec policy, developed new awareness testing and led the company's incident response team. In the last two years she's been involved with the Financial Services Information Sharing Analysis Center (FS-ISAC), editing its quarterly member newsletter and identifying speakers for member meetings.

Around the Network

Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how visitors use our website. By browsing, you agree to our use of cookies.