Digital transformation has made it increasingly easy for consumers to switch institutions at the least provocation.
But leaders like Capital One, Guardian Life, and Goldman Sachs are embracing change and moving to the cloud. They're creating great customer experiences - and fighting churn - by integrating email into...
2018 has been an important year in Canada from a cybersecurity and privacy standpoint. The introduction of Canada's new National Cybersecurity Strategy in June of this year along with the upcoming mandatory breach notification requirements effective November 1, 2018 are just the tip of the iceberg. In a complex world...
Air Canada is forcing 1.7 million mobile app account users to reset their passwords after it detected unusual login behavior that it says may have exposed 20,000 accounts, including passport information. But the company is enforcing password complexity rules that experts advise against.
U.K. health and beauty retailer Superdrug Stores is warning customers that attackers may have compromised some of their personal information, apparently because they'd reused their credentials on other sites that were hacked. While Superdrug quickly notified victims, it stumbled in three notable ways.
On May 25, 2018, per the General Data Protection Regulation (GDPR), organizations with business ties to the European Union needed to comply to GDPR standards. The cost of non-compliance are stiff fines. The GDPR contains nearly 100 separate and nuanced articles that can be difficult to understand even if you are a...
Singapore's largest healthcare group has suffered a hack attack that exposed 1.5 million residents' personal details. But authorities say the "deliberate, targeted and well-planned attack" appears to have been principally designed to steal medical information pertaining to the country's prime minister.
Timehop, the social media app that resurfaces older social media posts for entertainment, says its ongoing investigation has revealed that an attacker may have compromised more personal information than it previously suspected over the course of a breach that lasted at least seven months.
Companies are sending notification emails about a data breach at Typeform, a software-as-a-service platform for distributing and managing surveys, questionnaires and competitions. The breach is so far known to affect Travelodge, Fortnum & Mason, Monzo bank and the Tasmanian Electoral Commission.
Helping victims know their passwords have been exposed in a data breach is half the battle in the fight to improve password security. To help, Mozilla and 1Password are integrating into their products a feature from the popular "Have I Been Pwned" breach notification service.
Human resources software developer PageUp says it doesn't appear that personal data exposed in a malware attack was actually removed from its systems. But it has also found authentication error logs that recorded incorrect login attempts from before 2007.
Nearly three weeks after human resources software vendor PageUp discovered malware on its system, the tally of what data was exposed remains unclear, although successful job applicants appear to have been hardest hit.
The U.K.'s Dixons Carphone is investigating a data breach that resulted in the suspected exposure of 5.9 million payment cards and nonfinancial information for 1.2 million customers. The incident could become the first U.K. breach to fall under the EU's General Data Protection Regulation.
PageUp, an HR software developer in Australia with clients worldwide, is warning that malware-wielding attackers may have accessed a raft of personal data stored in its systems. The breach may be the largest to have hit Australia since its mandatory data breach notification law went into effect in February.