Research Director, IDC Financial Insights
At IDC, an advisory and consulting firm, Silva oversees the global retail banking practice. With more than 25 years of experience in financial services, Silva has held a variety of operational, technological and business roles at institutions and technology providers. Before joining IDC, Silva was an independent consultant for PG Silva Consulting. Before that, he was a research director at TowerGroup, now CEB TowerGroup, where he managed the retail banking and delivery channel practices.