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Testing Your Employees' Information Security Response and Awareness LevelsEducation and Certifications How would your employees respond to a phishing email? Would they immediately forward it to your information security officer, or would they shrug it off and hit the delete key? What if they receive a call or voice message from someone asking for what (at the time) seems to be innocuous information on a customer? Have you trained your employees to raise a red flag of suspicion on phone calls or voice mails that don’t seem 100 percent legitimate or are coming from an unidentifiable source? Whether your institution is a small asset sized bank, savings and loan, credit union, or a multinational financial institution, there is something these institutions have in common – |
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